| 000 | 00374nam a22001577a 4500 | ||
|---|---|---|---|
| 020 | _a9781259026812 | ||
| 082 |
_a658.8 _bZEI |
||
| 100 | _aZEITHAML,VALARIE A | ||
| 245 | _aSERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM | ||
| 250 | _a6TH | ||
| 260 |
_bTMH _c2017 |
||
| 300 | _a711 | ||
| 650 | _aMANAGEMENT | ||
| 700 | _aBITNER,MARY JO | ||
| 942 |
_2ddc _cB |
||
| 999 |
_c81427 _d81427 |
||