SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM (Record no. 81427)

000 -LEADER
fixed length control field 00374nam a22001577a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781259026812
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Item number ZEI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name ZEITHAML,VALARIE A
245 ## - TITLE STATEMENT
Title SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM
250 ## - EDITION STATEMENT
Edition statement 6TH
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc TMH
Date of publication, distribution, etc 2017
300 ## - PHYSICAL DESCRIPTION
Extent/Pages 711
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element MANAGEMENT
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name BITNER,MARY JO
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Source of acquisition / Vendor Currency Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date last borrowed Bill Date Koha item type Bill Number
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 1 2 658.8 ZEI EC1376 2019-05-27 2019-04-16 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00     658.8 ZEI EC1377 2018-01-30   2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 1   658.8 ZEI EC1378 2019-05-28 2019-01-18 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00     658.8 ZEI EC1379 2018-01-30   2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 2 1 658.8 ZEI EC1380 2019-03-28 2019-01-31 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 1 2 658.8 ZEI EC1381 2019-05-28 2019-04-05 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00     658.8 ZEI EC1382 2018-01-30   2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00     658.8 ZEI EC1383 2018-01-30   2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 1 2 658.8 ZEI EC1384 2019-04-29 2019-01-07 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00     658.8 ZEI EC1385 2018-01-30   2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 2 2 658.8 ZEI EC1386 2019-03-26 2019-01-22 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 1   658.8 ZEI EC1387 2019-03-29 2019-01-15 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00     658.8 ZEI EC1388 2018-01-30   2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00     658.8 ZEI EC1389 2018-01-30   2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00     658.8 ZEI EC1390 2018-01-30   2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 1 1 658.8 ZEI EC1391 2019-05-28 2019-04-29 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00     658.8 ZEI EC1392 2018-01-30   2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 1   658.8 ZEI EC1393 2020-03-05 2020-02-27 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 2 2 658.8 ZEI EC1394 2019-05-27 2019-03-06 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 1 2 658.8 ZEI EC1395 2019-03-28 2019-02-12 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 2 3 658.8 ZEI EC1396 2019-04-02 2019-02-26 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 1 1 658.8 ZEI EC1397 2019-05-28 2019-04-29 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00     658.8 ZEI EC1398 2018-01-30   2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00 2   658.8 ZEI EC1399 2019-03-25 2019-02-25 2017-12-13 Books TB6224
          Delhi Technological University, East Campus Delhi Technological University, East Campus 2018-01-30 TECHNICAL BUREAU INDIA PVT LTD RS 775.00     658.8 ZEI EC1400 2018-01-30   2017-12-13 Books TB6224
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